Terms & ConditionsORDER POLICY
15% Restocking fee on all refunded orders (Used items cannot be refunded/exchanged under any circumstances).
All orders are shipped from Los Angeles, California.
Express services are available (additional charges may apply).
Damaged goods, shortages, and discrepancies must be reported within 48 hours of receipt of your order.
BeBella Cosmetics is not responsible for lost or stolen orders.
Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.
Exchanges of brand new unused items that are in their original pristine packaging can be made for other products. The customer is responsible for paying the difference in price including shipping charges to return items for exchange. Please include your order ID, phone number and shipping address if different from the original order. Upon receipt of returned items, BeBella will contact you to confirm your exchange needs and arrange collection of your billing information to ship the exchanged products to you (including a 15% restocking for the items exchanged and new shipping costs). Used items cannot be refunded/exchanged under any circumstances and if used items are received for exchange, BeBella will not process the requested exchange/return and the customer will need to pay for new shipping if s/he wishes to get the used items back.
TERMS AND CONDITIONS
USPS (depending on the weight of the package, its contents and location) will be the shipping method unless otherwise specified by the customer.
BeBella is not responsible for any lost orders, damaged items, or missing items when shipping by USPS.
All discrepancies must be reported within 48 hours of receipt of your order.
Charges for reshipping returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer.
Domestic orders can take 2-5 business days to process and make take up to 5-7 business days to reach you depending on location.
USPS will not ship to PO Boxes.
INTERNATIONAL SHIPPING: 7-18 Days